The Merlin Magix IS has what you need

Whether you want the best voice communications possible, or support for a new eBusiness applications, the Merlin Magix system is the right choice for your growing business. It's a fully intergrated, scalable solution for voice and Internet communication that also supports a growing array of business applications for customer care, eBusiness, employee productivity, supplier transactions and more. The Merlin Magix system - and the growing array of plug-and-play applications from Avaya - will give you the leading-edge communications capabilities you need to compete successfully in today's marketplace:

• Full communications capabilities via the phone, Web, video or e-mail.
• "Always on" high-speed Internet access.
• Personalized, 24-hour customer service through a call center.
• Comprehensive messaging.
• Mobile work force support through wireless phones.
• Powerful cost savings through the optimization of networks and equipment, including multi-site networking.

Communication without boundaries

The Merlin Magix system breaks down the barriers that prevent people, systems and networks from working together. By providing intergrated support for voice and Internet communications in one, easily managed solution, it enables businesses, their customers, suppliers, partners and employees to communicate how they want to, when they want to and in the way they want to.

Reducing costs and complications

For example, the Merlin Magix system takes the cost - and complications - out of having always-on Internet or intranet access and sets the stage for the future convergence of voice and data communications, including Voice of IP (VoIP) telephony to help reduce long distance costs.

No trade - offs

Unlike many other solutions, the Merlin Magix system delivers the power of converged Internet communications, without trade-offs on feature functionality, reliability or cost. You get the voice communications features you depend on - conferencing, messaging, caller ID - and the flexibility you need to stay ahead in an eBusiness world.

A solution platform to grow with

The Merlin Magix Intergrated System will evolve to accommodate your communication needs over time.

The Merlin Magix system is scalable: A Merlin Magix system can grow as your business grows. A basic configuration can handle from 11 to 80 telephones lines, with capacity for up to 200 stations.

The Merlin Magix system supports many applications: At any time, you can easily enhance your Merlin Magix system by adding any of the growing number of eBusiness, Customer Service and CTI (Computer Telephone Intergration) applications available both from Avaya, and our Independent Software Vendor (ISV) partners around the world.